summary

hyderabad
permanent

job category
other

job details

Bachelor’s degree in Business Administration, Management, or a related field. Advanced degree preferred.
Minimum of 15 years of work experience, with at least 10 years in leadership roles within e- commerce/ gaming/ start up environment with minimum 50L active customer base.
Proven track record of setting-up and managing customer support operations in a fast-paced, dynamic environment.
Strong understanding of customer driven / centric industry trends and expectations.
Excellent strategic planning, operational management, and analytical skills.
Demonstrated ability to lead and inspire large, cross-functional teams to achieve common goals.
Exceptional communication, negotiation, and interpersonal skills.
Proficiency in customer support software and technology.

...

Bachelor’s degree in Business Administration, Management, or a related field. Advanced degree preferred.
Minimum of 15 years of work experience, with at least 10 years in leadership roles within e- commerce/ gaming/ start up environment with minimum 50L active customer base.
Proven track record of setting-up and managing customer support operations in a fast-paced, dynamic environment.
Strong understanding of customer driven / centric industry trends and expectations.
Excellent strategic planning, operational management, and analytical skills.
Demonstrated ability to lead and inspire large, cross-functional teams to achieve common goals.
Exceptional communication, negotiation, and interpersonal skills.
Proficiency in customer support software and technology.

experience
20

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