Our business partner is looking for a new Greek speaking Customer Service and Order Management Representative colleague. If you are interested in and has experience in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!
Pozíció leírása / Job description- To be the primary contact for the Customers and for the Commercial Teams
- Support Customers and Sales teams in the given region
- Respond to Customer inquiries via phone and email and support the Sales Teams with their inquiries
- Process operational customer complaints
- Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure
- Excellent communication skills in English AND Greek
- Strong customer services experience within a fast paced, corporate environment
- Experience in a customer facing role, including order processing
- Good MS Office skills
- Knowledge of SFDC and SAP desired
- Accurate and fast data entry skills
- Excellent telephone manner
- Excellent organization skills
Competitive salary and Cafeteria benefit package
Home Office opportunity
Supportive working environment
Training support
Long-term career opportunity
For further information contact me in the given email address below:
fanni.racz@randstad.hu
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