summary

athens (hybrid), attica
€1,800 per month
permanent

job category
other

job details

Are you a German speaker with a passion for creating impactful learning experiences?

Are you looking for an exciting opportunity in Athens with one of Europe’s fastest-growing GameTech companies?

As a German Knowledge Base Specialist, you’ll play a key role in developing and maintaining user-friendly content, including FAQs, articles, and training materials. Your focus will be on ensuring knowledge sharing and improving customer support processes by developing clear, engaging resources aligned with company needs.

If collaborating with diverse teams, optimizing knowledge systems, and enhancing learning outcomes excites you, this role is a great fit!

...

Are you a German speaker with a passion for creating impactful learning experiences?

Are you looking for an exciting opportunity in Athens with one of Europe’s fastest-growing GameTech companies?

If collaborating with diverse teams, optimizing knowledge systems, and enhancing learning outcomes excites you, this role is a great fit!

key responsibilities
The responsibilities of a German Knowledge Base Specialist will be as follows:
- Create and manage clear, user-friendly knowledge base content, including articles and FAQs, to meet customer and internal needs.
- Regularly update materials to ensure accuracy, relevance, and alignment with product updates and policies.
- Address knowledge gaps by leveraging team feedback to develop targeted resources.
- Enhance content structure and searchability with logical organization and SEO strategies.
- Monitor performance metrics to refine content and improve user experience.
- Partner with technical teams to maintain a functional and accessible knowledge system.
- Collaborate across departments to ensure content is accurate, up-to-date, and aligned with business needs.
experience
Experience in mentoring, knowledge/project management or content review will be considered an ass
skills
- High adaptability in fast-paced & dynamic working environments
- Outstanding writing, communication, teaching, collaboration and project management skills
- Attention to detail and the ability to run, review, interpret, and analyze data from various sources
qualifications
- A native-like level of German
- Advanced English level
- PC & MS Office literacy

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.