Are you fluent in German and passionate about delivering top-notch customer service?
Do you want to be part of a dynamic, international team in the insurance industry? If you're someone who thrives on helping others and providing peace of mind to customers, we want to hear from you!
german customer support agent insurance (m/f/x).
- posted 1 day ago
- closes 18 february 2025
key responsibilities
- engage with customers via phone and email to assist them with all their insurance-related questions.
- provide clear, detailed explanations about our products, including coverage details.
- assist with policy cancellations and guide insurance brokers through their inquiries.
- be a friendly and professional voice, helping customers feel supported and confident in their decisions.
skills
- advanced German proficiency (C2 level) – your German skills will be key to delivering top-notch service.
- intermediate English (B2) – a good level of English helps us communicate efficiently within the team and across departments.
- a calm demeanor under pressure – customer support can get busy, and we need someone who can keep cool and collected.
- excellent communication skills – whether you’re explaining complex details or troubleshooting an issue, we need you to get the message across clearly.
- previous customer service experience? it’s a bonus, but not required!
the application process.
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