- Reception Duties:
- Greet and assist visitors, clients, and employees in a professional and courteous manner.
- Answer and direct phone calls to appropriate personnel.
- Handle all incoming and outgoing mail and deliveries.
- Administrative Support:
- Manage scheduling of meetings, appointments, and conference rooms.
- Prepare and maintain office documentation, reports, and records.
- Coordinate with various departments to ensure smooth office operations.
- Customer Service:
- Address inquiries and resolve complaints from clients and visitors.
- Provide information about the company and its services as needed.
- Office Maintenance:
- Oversee office supplies inventory and place orders when necessary.
- Ensure the front office area is clean, organized, and presentable.
- Coordination and Communication:
- Liaise with internal teams to facilitate smooth workflow and communication.
- Assist in organizing company events, meetings, and training sessions.
- Experience: Minimum 2 years of experience in front office and administrative roles.
- Education: Bachelor's degree or equivalent in a relevant field.
- Skills:
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational and multitasking abilities.
- Ability to handle confidential information with discretion.