Join our team as a Freight Forwarder specializing in Healthcare Airfreight. In this role, you'll be the primary contact for our healthcare clients, ensuring seamless communication and service excellence for their air freight shipments (import & export). Your responsibilities include maintaining compliance standards, ensuring accurate invoicing, and promptly addressing any irregularities that may arise.
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Tasks:
- Coordinate air freight shipments (import & export) in the Healthcare sector, providing instructions to the Booking and brokerage teams;
- Effectively handle customer inquiries and manage escalations, involving the Team Lead when necessary;
- Maintain daily communication within the DSV network for Healthcare air freight announcements;
- Ensure compliance with DSV guidelines for security, embargo countries, carriers, and commodities;
- Apply GDP guidelines and adhere to Healthcare customers' CSOPs, while also managing document uploads and post-flight communications. Additionally, ensure compliance with ISO 9001 / ISO 14001, DSV Code of Conduct, and safety standards.
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Join our team as a Freight Forwarder specializing in Healthcare Airfreight. In this role, you'll be the primary contact for our healthcare clients, ensuring seamless communication and service excellence for their air freight shipments (import & export). Your responsibilities include maintaining compliance standards, ensuring accurate invoicing, and promptly addressing any irregularities that may arise.
Tasks:
- Coordinate air freight shipments (import & export) in the Healthcare sector, providing instructions to the Booking and brokerage teams;
- Effectively handle customer inquiries and manage escalations, involving the Team Lead when necessary;
- Maintain daily communication within the DSV network for Healthcare air freight announcements;
- Ensure compliance with DSV guidelines for security, embargo countries, carriers, and commodities;
- Apply GDP guidelines and adhere to Healthcare customers' CSOPs, while also managing document uploads and post-flight communications. Additionally, ensure compliance with ISO 9001 / ISO 14001, DSV Code of Conduct, and safety standards.