Do you speak italian? Do you like customer service? The company we are recruiting for is looking for someone to join their anti-fraud team
...
Do you speak italian? Do you like customer service? The company we are recruiting for is looking for someone to join their anti-fraud team
key responsibilities
Support the user through Email and Calls (Inbound/Outbound). Maintain client relationships. Getting in touch with clients; getting a firm answer from the company if the IBAN belongs to it or not. Contact by telephone and/or e-mail with third parties and International for the purpose of verifying their payment information. Management of incoming calls and emails.
skills
Fluency in both Italian and English, spoken and written; Preferably previous working experience in a call center; High school diploma or a higher education degree; Experience in technical Troubleshooting (preferable).
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
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apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
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we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
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getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
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compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
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reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
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the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
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the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
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start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.
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