field application engineer.

Application engineer supports customer’s process development and help performance improvement via application products/knowledgeHomebase is Hokkaido, but initial work location is Kumamoto for training purpose.Role and responsibilitiesProcess development support, and implement application functions・Able to understand customer needs, align clear problem description with customer, trouble shooting under time pressure condition・Take ownership and initiative, requires prompt response・lead escalation and communication with our experts internally, and act as customer interface・collaborate across departments for smooth trouble shooting・stakeholder management for technical topics・problem solving mindset・support EUV, DUV, YS, VCP

求められる経験
Education and experience
・Master degree or 3yrs experience in semiconductor industry

Skills
Technical problem solving, drive project or workstream to achieve customer goal. Develop strong customer relationship and maintain effective communication channels

・Make clear problem description including customer use case
・Able to create user friendly technical document using common words (not **** specific term)
・Trouble shooting skill, data analysis skill, excel, power point
・Basic project management skill
・English requirements: TOEIC 600 +, daily conversation level
・English presentation, communication skill to lead technical conversation internally, and externally
・Japanese skill JLPT N2, daily conversation level
lead technical conversation by Japanese in customer meeting

Optional
semiconductor knowledge and experience, especially front end process

保険
健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生
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休日休暇
日曜日,土曜日,祝日
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給与
年収500 ～ 700万円

賞与
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