A forwarder coordinates independently the logistics orders based on the procedures requested or pre-imposed by
the customer.
...
Handling of shipping files:
- Correct handling of incoming orders
- Accuracy of the information regarding pick-up - collection from external
transporter
- Accuracy in the registration of the orders in the proprietary software package
- Quality in the coordination of the shipment
- Correct booking with subcontractors (road, sea or air carrier)
- Timely passing on of file to declaration department for drafting of the
customs documents
- Accuracy in the creation of all the necessary documents
- Alertness in the following-up of a shipment to the final destination
- Quality of the information to the customer about the progress of the
shipment(s)
Invoicing:
- Accuracy in inputting of costs and revenues into the computer program
- Alertness in the follow-up of agreements made with service providers and
customers
- Precision of the communication with the financial service if agreements with
service providers or customers have not been fulfilled
Administration:
-Keep precise track of all information regarding the shipment in 1 file
Other work performed:
- Level of contributions to improvements
- Level of customer-oriented attitude
- Quality of participation in team meetings
- Degree of guidance from assistant forwarders and administration officers
Educational background:
-A2 diploma
Knowledge requirement:
- Fluent Dutch
- Technical terminology in French and English
Skills:
- Ability to work with MS Office
- Ability to work with the company software
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