Entry Level Banking
Your new company
Join this leading superannuation company on their journey to help their customers achieve financial freedom and success. Their vision of being Australia’s first choice for private wealth and investment savings is supported by their drive of simplifying and transforming processes as well as their focus on their people. They celebrate uniqueness and encourage and support you to be your best self every day which is one of the reasons why people love coming to work with them.
Your new role
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This position exists to make customer’s lives easier. You will be using your top notch customer service skills when speaking to customers to assist them with their queries. Each and every interaction will be a world class customer experience because of YOU!
Some of your responsibilities will include:
- Answering customer queries via phone and email, always focusing on the customer’s needs
- Being the first point of contact for all general queries
- Ensuring that customer requests are actioned within set time frame
Your skills and experience
- Ideally you will have prior customer service experience from any industry
- You will have the natural ability and desire to help others as well as building trusting relationships
- Strong written and verbal communication skills should be second nature to you
- You thrive on working in a high volume and fast paced environment
- You’re known for your ability to emphasise, be compassionate and professional
Your benefits
- No weekend work: rotating roster 8am-8pm Mon-Fri only
- Beautiful office & water views in a convenient Barangaroo location
- Flexible working arrangements: WFH as well as from the office
- In depth upfront training will be provided as well as ongoing coaching and support to develop your skill set
- A vibrant, energetic workforce with lots of fun initiatives
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!
Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on sandra.lavorato@randstad.com.au or on 0474 197 726.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
