Are you a driven Engineer with sharp problem-solving skills? We have an exciting opportunity for you! Join our banking and financial client as an Engineer, Contact Centre Apps Services.
In this role, you will support both Verint and Avaya requirements, managing processes for integrating new resources into these platforms, providing advanced technical support, and ensuring the smooth execution of complex projects.
Key Skills:
- Verint Recording/Avaya implementation and administration
- Incident, Change and Problem Management
- Excellent communication skills
- Attention to detail and meeting project time lines
- Automation experience is a plus
- Ability to thrive in a dynamic environment
Benefits include hybrid working arrangements, career development opportunities, and a supportive team structure. This urgent role is ideal for Australian Permanent Residents and Citizens. Don't miss this exceptional opportunity!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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