summary

hybrid (athens), attica
€800 - €1,200 per month
permanent

job category
other

job details

Is the Dutch / Flemish language your mother tongue and are you interested in part-time employment in Greece? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure trying to provide the best possible solution for a client?

If so, then the position of Dutch speaking Collection Advisor (part-time) is perfect for you!

We are currently seeking a motivated and client-centric Dutch speaker to join a newly established Credit Management Services center in Greece.

...

If so, then the position of Dutch speaking Collection Advisor (part-time) is perfect for you!

We are currently seeking a motivated and client-centric Dutch speaker to join a newly established Credit Management Services center in Greece.

key responsibilities
As a Dutch speaking Collection Advisor (part-time), you will:
- be at the forefront of the business, operating via telephone/chat/email to support customers located in the Netherlands
- establish positive engagement with the customers, build relationships and demonstrate fair treatment
- conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
- provide guidance to customers on the availability of free money advice
- maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation
experience
Previous working experience in a similar role is not required.
skills
- Patience and calmness in all situations
- Ability to work both independently as well as a member of a team
- Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
- Service oriented and problem solving mindset
qualifications
- native or near-native level in Dutch
- αdequacy in English
- PC literacy

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.