JOB SPECIFICATIONS
Qualification
·Bachelor’s degree in information systems or a related field
·An advanced degree in Information Systems, Business, Planning, or related field is a plus
Years of Experience
·7 – 10+ years of relevant experience
·7 or more years in an IT environment with project management experience
Skills and Capabilities
Details
People Management Skills
·Excellent leadership and management skills, with the ability to motivate and develop a high-performing team
·Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders
·Proven ability to manage projects, prioritize tasks, and meet deadlines in a fast-paced environment
·Direct supervision or staff development experience
·Demonstrated critical thinking and decision-making skills
Technical Skills
·Strong understanding of IAM , Service Desk, application support, Intranet development, and customer service principles
·A clear understanding of computer systems and corresponding support requirements
·Strong written, verbal, and presentation skills
·Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed, corporate environment is required
·Advanced reasoning, math, and language skills
·Strong analytical skills in budgeting, planning, and policy development and maintenance
Other Skills
·Detailed oriented and analytical with good organization skills
·Strong problem solving and issue resolution experience as well as ability to create quality deliverables
·Attention to detail
·Willingness to contribute to a positive and inclusive team culture
·Demonstrated knowledge and skills in multiple technology disciplines
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