About Our Client
Randstad is exclusively partnered with the North East Link State Tolling Corporation (STC) to recruit a proactive and experienced Deputy Director of Tolling. STC is responsible for managing the North East Link road and overseeing toll operations for Victoria’s largest transport project. As a statutory corporation, STC is dedicated to becoming a best-in-class transport asset owner-operator, aligning with the government’s vision for sustainable investment in the Victorian transport network. Guided by values of Collaboration, Innovation, Excellence, and Respect, STC fosters a respectful, flexible, and inclusive workplace.
About The Role
The Deputy Director of Tolling will support the Director of Tolling and lead project management functions to ensure the successful delivery and establishment of STC’s toll collection capabilities. This senior leadership position requires extensive expertise in project management, technology, governance, and business operations, focusing on achieving key milestones within scope, time, and budget. The Deputy Director will collaborate closely with various stakeholders to deliver capabilities, establish operations, and support strategic business objectives. Additionally, this role will provide leadership to the Tolling Collection Capability (TCC) team, stepping in for the Director as needed.
Key Responsibilities
... - Lead Project Management: Oversee end-to-end project management of the Toll Collection Capability program to ensure timely delivery of objectives.
- Manage TCC PMO: Develop and manage the TCC Project Management Office (PMO), including governance, budgets, schedules, resources, and risks.
- Enhance Project Delivery: Ensure efficient project delivery through effective vendor relationships and stakeholder engagement.
- Drive Continuous Improvement: Implement initiatives that align STC’s toll collection capabilities with operational and financial goals.
- Lead Cross-Functional Teams: Ensure effective communication and coordination across departments.
Qualifications/Experience
- Project Management Proficiency: Strong skills in governance, budgeting, scheduling, and stakeholder management.
- Leadership Expertise: Proven track record in leading complex technology-based projects in corporate or government settings.
- Educational Background: Tertiary qualifications in business, science/engineering, project management, or a related field are mandatory.
- Operational Focus: Demonstrated leadership in managing complex projects with an emphasis on operational efficiency and revenue generation.
- Experience: Minimum 10 years in project management and technology within transport-related projects.
Desirables
- Tolling Technology Experience: Familiarity with road tolling technology and operations or large-scale transportation/mobility projects is highly regarded.
- Certification: Project management certification (e.g. PMP, PRINCE2) is desirable.
- Understanding Operating Models: Strong grasp of operating models (establishment and transformation), business operations, and stakeholder management in complex environments.
- Vendor Management Skills: Experience with vendor management and business process improvement.
- STC is committed to providing a fair and equitable workplace and encourages applicants from diverse groups to apply.
- This job advertisement is indicative of the initial expectations of the role and subject to changes to meet STC’s evolving goals and priorities, or to support shifts in organisational focus.
- As part of the recruitment process, a National Criminal Records Check, Misconduct Screening, and a Qualification Check will be conducted.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- Recipients of Victorian Public Service voluntary departure packages should note that re-employment restrictions apply.
- Applicants will be subject to a probationary period of six months.
- STC prioritizes the health, wellbeing, and development of all employees.
