do you speak both Italian and English? Join a team of a leading provider of outsourcing services worldwide. In the role, you will be the first point of contact for their valued clients, helping to resolve their inquiries and providing outstanding support. If you are a proactive problem-solver with good communication skills, we would love to hear from you!
... - Handle and process customer claims from Italian-speaking clients, ensuring accuracy and completeness
- Communicate effectively with clients in Italian, providing updates and resolving any queries or issues related to their claims
- Collect, review, and verify all necessary documentation and evidence to support claims
- Collaborate with internal departments
- Maintain detailed records and prepare reports on claim activities and outcomes
what we offer
- Performance bonus
- Referral Bonus
- Meal vouchers
- 5 weeks of vacation
- HO
- Multisport card
- Benefit card
who we are looking for
- Fluency in Italian and English, both written and spoken
- Previous experience in customer service, claims processing, or a related field is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
how to apply
Have some question about the position first? Feel free to contact us!
Or you can just apply to job offer, send us your cv, and we will contact you with more details.
To see all our open positions, go directly to www.randstad.cz