about the company
An MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US!
job details
- Job title : Customer Support Specialist
- Location : KL, Malaysia
- Salary : RM3,000 - RM4,500
- Employment : Permanent
- Details :
- 13th month salary provided
- High fixed allowances
- Medical insurance coverage for you and your dependents
- Hybrid working environment
- Optical, dental and gym allowances provided
about the job
- Provide 1st level telephone support, analyze reported issues and notate issues with complete accuracy to US customers, from the hotel and hospitality line
- Provide customer support via approved communication methods for issues reported
skills and experience required
- Customer service experience preferable focused in areas within the hospitality industry
- Working knowledge of computer software, hardware, operating systems, network communications, and MS Office Suite
- Strong fluency in English is mandatory
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