summary

braga or homeworking, lisboa
contract

job category
customer service & call center

job details

Are you ready to bring your passion for exceptional customer service to the next level?

Do you have strong communication skills and an interest in the automotive industry and digital services? If you’re a fluent German speaker with solid English skills, we’ve got an exciting opportunity for you!

...

Are you ready to bring your passion for exceptional customer service to the next level?

Join our client’s team as a Customer Support Specialist and become the voice of outstanding customer care.

key responsibilities
- handle customer inquiries via phone, chat, and email with professionalism and enthusiasm.
- use your expertise in automotive and digital products to troubleshoot and resolve customer issues effectively.
- keep accurate and clear records of customer interactions, solutions, and follow-ups in the CRM system.
- work closely with your team to continuously improve the customer experience.
- stay informed about the latest offers, policies, and services to provide up-to-date and accurate information to customers.
- ensure every customer interaction reflects warmth, enthusiasm, and a genuine desire to help.
skills
- native or advanced proficiency in German (C2).
- intermediate proficiency in English (B2).
- excellent communication skills and a customer-first attitude.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.