As an Airline Company Legal Advisor, you'll be the crucial link between operations and the National Enforcement Bodies (NEBs) across Europe. You'll ensure airline adheres to all passenger rights regulations, resolving disputes efficiently and preventing costly litigation. This isn't just a job; it's a chance to make a real impact in a fast-paced, international environment.
What You'll Do:
Navigate Legal Landscapes: Act as the primary liaison with NEBs, ensuring compliance with passenger rights regulations.
Resolve Disputes: Investigate and manage passenger complaints, crafting effective solutions and preventing legal escalation.
Collaborate with Legal Experts: Work closely with legal officers and external counsel to ensure best practices.
Master Aviation Systems: Utilize GDS tools (Amadeus, Galileo, Sabre) to access and manage crucial data.
Be a Key Player: Thrive in a back-office environment, focusing on strategic legal operations rather than direct customer interaction.
What You Bring:
Italian Mastery: Native or advanced (C2) proficiency in Italian is essential.
Legal Acumen: A strong understanding of legal principles and a passion for problem-solving.
Communication Excellence: Exceptional written and verbal communication skills, with a keen eye for detail.
Team Spirit: A collaborative mindset and a willingness to contribute to a dynamic team.
Customer Service Foundation: Prior experience in customer service is a plus, demonstrating your ability to handle sensitive situations.
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