summary

on-site porto, porto
permanent

job category
customer service & call center

job details

Are you fluent in German and English and looking for a job in the economy area?
We have the ideal opportunity for you!
Would you like to work in an area specializing in payment solutions for small and medium businesses?
We are a growing company with an "out-of-the-box" attitude and a special focus on technology and development.

...

key responsibilities
Customer support to German speaking customers by phone, email, chat and social media channels.
Support our merchants for all questions and inquiries about our products and services.
Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants.
Closely work with other departments together, for example Sales and Marketing.
skills
German native or fluent speaker (mandatory);
Good proficiency in English;
Good communication and customer-friendly service focus;
Tech savvy and passion for the area of economy;
Availability to work in Porto offices

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.