Are you fluent in German ? and have good knowledge of english?
Do you wish to work in customer service?
Our client is looking for someone with communication skills who enjoys helping others.
Join us!
customer support - ge - en (m/f/x).
- posted 1 day ago
- closes 12 february 2025
key responsibilities
Backoffice position: you will not deal with clients; only with lawyers, legal officers, NEB ( National Enforcement Bodies).
NEB - whose role is to verify if transport operators are treating all passengers in accordance with their rights.
Passengers who believe their rights, under the regulation, have not been respected should contact the body in the country where the incident took place.
Manage these situations with these agencies before going to court.skills
Native or advanced German (C2) proficiency;
Excellent communication skills combined with empathy and teamwork;
Previous experience with GDS tools like Amadeus, Galileo, or Sabre is preferred;
A first experience in customer service is a plus;
the application process.
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