Do you speak fluent french?
Are you passionate about helping people?
Join our customer support team at one of the world’s leading global retailers, and make a difference every day by delivering exceptional service to our customers
...customer support - french (m/f/x).
- posted 2 days ago
- closes 26 january 2025
key responsibilities
enthusiastically and professionally assist customers through inbound calls;
provide information about products and attempt to close sales over the phone;
support customers with delivery issues, including tracking deliveries, resolving delivery problems, and checking stock availability;
troubleshoot issues and provide support for account management and software functionality;
deliver accurate and real-time responses to customer inquiries;
keep detailed records of customer interactions and actions taken;
skills
fluency in french, spoken and written;
preferably previous working experience in a call center;
high school diploma or a higher education degree;
the application process.
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