customer support - danish speeker.

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job details

summary

job details

  • key responsibilities


    • support media advisors/specialists with booking, corrections, material retrieval, and guidance;

    • support customers from the danish market and provide customer service, including obtaining permissions for newsletters;

    • handle customer inquiries via ticket system and phone;

    • schedule meetings, for example, with subscription customers;

    • proactively offer upselling opportunities;

    • manage general administrative tasks: onboarding, invoicing various fees, work orders;

    • process and produce simple advertisements;

  • skills


    • fluent in danish (native or C2 level);

    • good communication skills;

    • proactive;

    • strong administrative competencies and digital proficiency;

    • commercial mindset with business understanding;

    • strong in task planning and prioritization;

    • empathetic and committed;

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