customer support assistant - nl - en (m/f/x).
- posted 1 day ago
- closes 18 february 2025
key responsibilities
As a Customer Support Assistant, you'll be the first point of contact for our customers, delivering exceptional service across various projects. You'll ensure customer needs are met professionally, empathetically, and efficiently.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, and chat in Dutch and English.
Provide accurate information about our products, services, and policies.
Resolve customer issues effectively, escalating complex problems as needed.
Maintain detailed records of customer interactions.
Collaborate with the team to improve processes and enhance the customer experience.skills
What You'll Need:
Native-level Dutch (or C1)
Fluent English (B2+)
Customer-centric approach and proactive problem-solving skills
Ability to work independently and collaboratively
Strong time management and multitasking abilities
Basic computer skills and familiarity with digital tools
Customer support experience a plus, but not required
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
related jobs.
see all jobs- Sei fluente in italiano e appassionato di fornire un servizio clienti eccezionale?Stiamo cercando candidati con un livello di italiano pari a quello di un madrelingua o almeno un livello C1 per unirsi al nostro team dinamico.Se ti piace lavorare in un ambiente frenetico, risolvere problemi e aiutare gli altri, questa è l'opportunità perfetta per te!Sei fluente in italiano e appassionato di fornire un servizio clienti eccezionale?Stiamo cercando candidati con un livello di italiano pari a quello di un madrelingua o almeno un livello C1 per unirsi al nostro team dinamico.Se ti piace lavorare in un ambiente frenetico, risolvere problemi e aiutare gli altri, questa è l'opportunità perfetta per te!
- Are you fluent in German and English and passionate about delivering exceptional customer service?We are looking for candidates with native level German proficiency or a minimum of C1 level in German, combined with at least B2 level in English, to join our dynamic team. If you enjoy working in a fast-paced environment, solving problems, and helping others, this is the perfect opportunity for you!Are you fluent in German and English and passionate about delivering exceptional customer service?We are looking for candidates with native level German proficiency or a minimum of C1 level in German, combined with at least B2 level in English, to join our dynamic team. If you enjoy working in a fast-paced environment, solving problems, and helping others, this is the perfect opportunity for you!
- Are you a motivated and customer-focused individual looking for a new opportunity in a dynamic, fast-paced environment?We are seeking talented professionals to join our team as Customer Support Assistants for projects in the USA market, delivering exceptional customer service with a commercial edge. As a Customer Support Assistant, you will be engaging with customers to promote products and services, handle inquiries, and resolve issues with a focus on delAre you a motivated and customer-focused individual looking for a new opportunity in a dynamic, fast-paced environment?We are seeking talented professionals to join our team as Customer Support Assistants for projects in the USA market, delivering exceptional customer service with a commercial edge. As a Customer Support Assistant, you will be engaging with customers to promote products and services, handle inquiries, and resolve issues with a focus on del
