As a Customer Support and Sales Specialist for our client in the USA, you will serve as the key point of contact for customers while working from the comfort of your home. You will manage inquiries, resolve issues, and deliver tailored solutions to meet customer needs.
Your primary focus will be to drive revenue by identifying customer requirements, upselling, and recommending the most suitable telecommunications products, including mobile plans, internet, and broadband services.
This is a remote position, allowing you to collaborate with a dynamic team in a fast-paced environment from anywhere in Portugal. As you support U.S. customers, fluency in English and prior sales experience are essential for success in this role.