customer service.

Our client is a leader in the manufacturing of electrical equipment. They are highly ranked across their industry and are dedicated to providing a high caliber of service to their clients and customers.

Your New Role:

Reporting to the Customer Service Manager, who is known for their energetic, supportive management style. Your responsibilities will include:

• Act as primary point of contact for project customers, both internal and external
• Resolve customer requests, questions and complaints
• Process customer’s sales orders, returns & credits when required
• Monitor all aspects of the customers forward orders and backorders
• Ensure the customer is informed of upcoming sales promotions and stock shortages
• Handle stock availability & pricing enquiries as required.

Benefits to You:

• Hybrid work options
• FREE onsite parking
• Supportive culture
• Team lunches

About You:

• Ideally 3+ years experience with SAP
• Passionate and results driven within a fast paced environment
• Strong verbal and written communication skills
• Customer focused approach
• Accuracy and attention to detail are essential
• Experience in a similar customer Service or Order Processing position

Next Steps:

If this sounds like you, please APPLY NOW, or email your resumes to natalie.smith@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.