customer service representative.

About Our Client:
Our client is a superstar in the industrial and electronic solutions, renowned for delivering high-quality products and lightning-fast service. As they continue to expand, they are seeking three enthusiastic Customer Service Representatives to join their dynamic team in Smithfield.

Your New Role:
Step into a vibrant position where no two days are the same! In this role, you’ll be:

• Fielding Inquiries: Responding to customer and supplier inquiries with a smile, whether over the phone or via email.
• Order Updates: Keeping customers informed about order updates and changes.
• Sales Coordination: Collaborating with customers and the sales team to coordinate and process sales quotes.
• Pricing Insight: Staying up-to-date on costs and pricing.
• Lead Spotting: Identifying and passing on hot sales leads to the sales team.
• Complaint Management: Navigating customer complaints professionally and escalating when necessary.

What’s In It For You?

• Free On-Site Parking: Say goodbye to parking hassles!
• Quarterly Bonuses: Keep your motivation high with performance-based rewards.
• Career Growth Opportunities: Advance your career with a company that invests in its employees.
• On-Site Gym: Enjoy fitness facilities right at the office—no need to leave to work out!
• Regular Team Lunches: Because work should be enjoyable!

Who You Are:

• Experienced in Customer Service, Call Centers, and order processing.
• Proficient with SAP
• Energised by fast-paced environments.
• A communication superstar with a flair for professionalism.

Ready to Dive In? ...