Our client is a reputable insurance provider and they're seeking a reliable individual to enhance their customer service team.
Key Responsibilities:
...
Meet established KPIs as set by team management.
Deliver exceptional service to guarantee high customer satisfaction and retention rates.
Act as the primary point of contact for all customer interactions, utilizing phone, email, and live chat channels effectively.
Handle incoming calls related to pre-sales inquiries, sales, and post-sale support needs.
Requirements:
Diploma or GCE 'O' level; prior experience in call center is advantageous.
Strong communication skills with a proactive and positive demeanor.
General Insurance certification is a advantageous.
Apply now by submitting your updated resume.
(EA: 94C3609/ R23114633)
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Our client is a reputable insurance provider and they're seeking a reliable individual to enhance their customer service team.
Key Responsibilities:
Meet established KPIs as set by team management.
Deliver exceptional service to guarantee high customer satisfaction and retention rates.
Act as the primary point of contact for all customer interactions, utilizing phone, email, and live chat channels effectively.
Handle incoming calls related to pre-sales inquiries, sales, and post-sale support needs.
Requirements:
Diploma or GCE 'O' level; prior experience in call center is advantageous.
Strong communication skills with a proactive and positive demeanor.
General Insurance certification is a advantageous.
Apply now by submitting your updated resume.
(EA: 94C3609/ R23114633)
skills
no additional skills required
qualifications
no additional qualifications required
education
Vocational/Professional Qualification
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