Your New Company:
Unlock your potential and join the dynamic world of Retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices.
Your New Role:
In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse Marketing team, with a primary focus on product and store education, guidance and providing a 5 star customer experience.
Your Main Duties:
- Telephone and email enquiries
- Handling customer escalations
- Assisting with Marketing duties including content scheduling and displays
- Providing store and product information to customers
- Adhoc administration
- Assisting with order ETA’s
Benefits to You:
- Social and inclusive culture
- Work life balance: Mon - Thurs 9am - 5pm
- Work for a globally recognised company
- Ongoing training and development
- Close to public transport
- Parking on-site
About You:
- Experience in a similar Customer Service role
- Excellent communication skills and phone manner
- Intermediate Microsoft Office skills
- Ability to handle multiple tasks
Next Steps:
If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to Rebecca.lloyd@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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