customer service representative.

This is an exciting opportunity for a candidate seeking to be developed and enter into a professional environment. You will be trained and mentored in guidance of the company’s accreditation standards.

My client has dedicated their work to create each and every one of its products with only the finest precious metal and stringent quality control techniques to ensure consistency in their products.

The role is to ensure the top level of service and communication exceeds customer expectations. Be part of a team who welcomes you as family and supports your progress.

This is a permanent full time position

Hours: Monday to Friday 8.30am-5.30pm, Saturday 9am - 2pm ( Rostered )

Hourly rate: $26.85 +super per hour + overtime / penalties

You will be responsible for but not limited to :

• Deliver quotes and process orders

• Coordinate with production to organise and ensure on time delivery

• Process, monitor and maintain trade stock

• Invoicing to customer, ensuring it reflects contents accurately

• Prepare products for dispatch

• Processing credits and returns

• Rostered reception duties- to create a positive and professional workplace and impression at all times

The Ideal candidate should demonstrate:

• Professional and confident telephone manner

• Demonstrated customer focus

• Demonstrated meticulous attention to detail

• Ability to visually differentiate fine detail on rings

• Computer literacy

• Willingness to learn with a positive attitude

• Be solutions focused - while being respectful, collaborative and adaptable

For more information, please email Chanel Hirons on chanel.hirons@randstad.com.au or call on 8468 8010 for a confidential discussion.

If the position is not quite right and you are on the hunt for your next opportunity within Engineering , Defence, Manufacturing and Supply Chain, LET’S CONNECT!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.