customer service/ e-commerce
Ensure the delivery of a quality experience on each and every transaction;
Ensure that all reviews are recognized, recorded, confirmed and solved effectively;
Supply high-quality service in accordance with given processes and procedures;
Consistently utilize scripts, Knowledge Center tools and Hot News according to call center and client procedures.
...Croatian native/ advanced level;
English intermediate level;
Availability to work from the office in Cluj;
Previous experience in customer services;
If you’re passionate about delivering quality service and eager to begin or grow your career, we’d love to have you on board!
Benefits package: motivating base salary
Signing Bonus: 1000 Euro Gross (paid in the first 3 months-> 500/250/250)
Performance Bonus: after 3 months is up to 150 Euro Gross, over 12 months up to 200 Euro Gross, After 24 Months up to 250 Euro Gross
Accommodation: 6 months (3 months in our accommodations + 3 months of rent allowance of 500 Euro Gross x month)
Meal Tickets: 30 RON x working day
Medical subscription
Public transportation subscription for 6 months. (up to 150 RON x Month)
Transportation fees from the current location (plane ticket, bus, train)
customer service/ e-commerce
Ensure the delivery of a quality experience on each and every transaction;
Ensure that all reviews are recognized, recorded, confirmed and solved effectively;
Supply high-quality service in accordance with given processes and procedures;
Consistently utilize scripts, Knowledge Center tools and Hot News according to call center and client procedures.
Croatian native/ advanced level;
English intermediate level;
Availability to work from the office in Cluj;
Previous experience in customer services;
If you’re passionate about delivering quality service and eager to begin or grow your career, we’d love to have you on board!
Benefits package: motivating base salary
Signing Bonus: 1000 Euro Gross (paid in the first 3 months-> 500/250/250)
Performance Bonus: after 3 months is up to 150 Euro Gross, over 12 months up to 200 Euro Gross, After 24 Months up to 250 Euro Gross
Accommodation: 6 months (3 months in our accommodations + 3 months of rent allowance of 500 Euro Gross x month)
...
See what comes ahead in the application process. Find out how we help you land that job.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
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