Job opening - Customer Service Representative Italian - Road Side Assistance in Maastricht | Randstad

summary

maastricht, limburg
€16 per month
temporary

job category
other

job details

As a customer service representative for our RSA-team (Road Side Assistance) you are responsible for providing the best possible customer service in urgent matters.

You are the first and most important point of contact and you are the most important link between our customer and our organization.

what we offer ...

Good salary
International and dynamic environment
Flexible hours (minimum 15 hours per week)
Customer Service
Flexible working times - 24/7
Maastricht, The Netherlands

who are you

You always strive for perfect customer service. You have great communication skills and are able to communicate in English and Italian on a native level. You always have your eyes on the result and you are stress resistant.

You're fluent in the Italian (native speaker) and English language, both written and spoken;
You can handle stress;
You are empathetic;
Customer minded;
Flexible.

what will you do

You will be the most important point of contact. You provide the best possible customer assistance to our customers. You will act as a brand ambassador for Mercedes-Benz.

Troubleshooting;
Act quickly;
Open-minded personality.

where will you work

You are going to work at the head office of the customer service of Mercedes-Benz, at the Mercedes-Benz Customer Assistance Center in Maastricht. Here you will work with colleagues from all over the world!

Multilingual;
Multicultural;
Dynamic environment.

job application

Do you recognize yourself in this profile? Apply quickly by clicking on the "Apply" button below! If you have any questions, feel free to contact us!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

show more

As a customer service representative for our RSA-team (Road Side Assistance) you are responsible for providing the best possible customer service in urgent matters.

You are the first and most important point of contact and you are the most important link between our customer and our organization.

what we offer

Good salary
International and dynamic environment
Flexible hours (minimum 15 hours per week)
Customer Service
Flexible working times - 24/7
Maastricht, The Netherlands

who are you

You always strive for perfect customer service. You have great communication skills and are able to communicate in English and Italian on a native level. You always have your eyes on the result and you are stress resistant.

You're fluent in the Italian (native speaker) and English language, both written and spoken;
You can handle stress;
You are empathetic;
Customer minded;
Flexible.

what will you do

You will be the most important point of contact. You provide the best possible customer assistance to our customers. You will act as a brand ambassador for Mercedes-Benz.

Troubleshooting;
Act quickly;
Open-minded personality.

where will you work ...

You are going to work at the head office of the customer service of Mercedes-Benz, at the Mercedes-Benz Customer Assistance Center in Maastricht. Here you will work with colleagues from all over the world!

Multilingual;
Multicultural;
Dynamic environment.

job application

Do you recognize yourself in this profile? Apply quickly by clicking on the "Apply" button below! If you have any questions, feel free to contact us!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

show more

experience
1
qualifications
MBO

apply with randstad.
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getting you registered.
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compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development planMulticultural and dynamic work environment€2885 gross per month (based on 40 hou
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posted 3 january 2025
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development plan€2885 gross per month (based on 40 hours per week)Multicultural and dynamic work
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