Job opening - Customer Service Representative Italian - customer service in Maastricht | Randstad

summary

maastricht, limburg
€16 per month
permanent

job category
other

job details

As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by phone or e-mail. You will also be responsible for sales- , technical- and product issues.

You are the first and most important point of contact and you are the most important link between customer and organization.

what we offer ...

Working hours: Monday until Friday during the day
International and dynamic environment
Customer service
Good salary
Maastricht, The Netherlands
Personal development

who are you

You always strive for perfect customer service! You have great communication skills and are able to communicate in English and Italian. You always have your eyes on the result and you are stress resistant.

you are a native Italian speaker with excellent English communication skills, both written and spoken;
you are empatetic and very customer minded;
flexible mindset.

what will you do

You will be the most important point of contact and you will act as a brand ambassador.

communication by phone and e-mail;
troubleshooting;
act quickly;
open-minded personality.

where will you work

The Mercedes-Benz Customer Assistance Center in Maastricht is the central point of contact in Europe and takes care of the needs of current and future Mercedes-Benz and smart customers. It is an international (42 nationalities!), inclusive, diverse and dynamic working environment.

you will work from the office in Maastricht as well as from home
the first 6 weeks is a training period, at the office
travel expenses are reimbursed from 10 km one way; maximum €9.50 net per day or 100% when travelling by public transport
free parking

job application

Do you recognize yourself in this profile? Apply quickly by clicking on the "Apply" button below! If you have any questions, feel free to contact us!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

show more

As a customer service representative you're responsible for all (prospective) customers. You handle inquiries and complaints correctly by phone or e-mail. You will also be responsible for sales- , technical- and product issues.

You are the first and most important point of contact and you are the most important link between customer and organization.

what we offer

Working hours: Monday until Friday during the day
International and dynamic environment
Customer service
Good salary
Maastricht, The Netherlands
Personal development

who are you

You always strive for perfect customer service! You have great communication skills and are able to communicate in English and Italian. You always have your eyes on the result and you are stress resistant.

you are a native Italian speaker with excellent English communication skills, both written and spoken;
you are empatetic and very customer minded;
flexible mindset.

what will you do

You will be the most important point of contact and you will act as a brand ambassador.

communication by phone and e-mail;
troubleshooting;
act quickly;
open-minded personality.

where will you work ...

The Mercedes-Benz Customer Assistance Center in Maastricht is the central point of contact in Europe and takes care of the needs of current and future Mercedes-Benz and smart customers. It is an international (42 nationalities!), inclusive, diverse and dynamic working environment.

you will work from the office in Maastricht as well as from home
the first 6 weeks is a training period, at the office
travel expenses are reimbursed from 10 km one way; maximum €9.50 net per day or 100% when travelling by public transport
free parking

job application

Do you recognize yourself in this profile? Apply quickly by clicking on the "Apply" button below! If you have any questions, feel free to contact us!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

show more

experience
1
qualifications
MBO

apply with randstad.
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Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
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We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
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Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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posted 3 january 2025
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development planMulticultural and dynamic work environment€2885 gross per month (based on 40 hou
show job details
customer service representative - customer advocacy team (cat) - duits
- maastricht, limburg
- permanent
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With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development plan€2885 gross per month (based on 40 hours per week)Multicultural and dynamic work
posted 3 january 2025
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development plan€2885 gross per month (based on 40 hours per week)Multicultural and dynamic work
show job details

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