Are you looking to join a small team of fun and motivated team players as a Permanent Customer Service Representative in the optical industry, where you'll play a pivotal role in delivering exceptional customer experiences, look no future!
...
This hybrid position offers a dynamic blend of on-site and remote work, allowing you to engage with customers via phone, email, and chat, while also providing on-site support as needed. Your responsibilities include resolving inquiries, processing orders, and maintaining detailed records in our SAP system. Ideal candidates have excellent communication skills, a customer-centric approach.
Embrace this opportunity to be part of a dedicated team that values your contribution and offers a flexible work-life balance.
Job Title: Customer Service Advisor
Start date: as soon as possible
Salary: $20/hour
Location: Rosemont
Hybrid work (3 days office, 2 days telework) except for training
Schedule: Monday to Friday from 8:30 a.m. to 5:00 p.m., for a total of 37.5 hours/week
Industry: Optical industry
Advantages
Benefits offered:
- Pleasant and friendly work environment
- Onsite parking
- Small work team
- Permanent position
- Easily accessible by public transportation or by car
- Daytime and weekday schedule
- Group insurance 70%/30%.
- RRSP employer contribution up to 4%.
-Fomrations
- Various tasks
- Discounts on products
Responsibilities
Daily duties will include:
- Respond in an efficient, professional and polite manner to all phone calls, emails, chats and requests from representatives, customers and distributors
- Provide details of services offered by the company to external clients
- Manage promotional offers offered by the marketing team
- Have a perfect understanding of the company's standards, return and purchase policies
Qualifications
Skills required:
- Be perfectly bilingual in English and French (spoken and written)
- A minimum of 2 years experience in a customer service position (telephone or face to face)
- Willingness to work in a hybrid environment
Summary
If you are interested in this position, please send us your updated resume to melissa.bernier@randstad.ca with the subject line; CSR - Rosemont
We look forward to meeting you!
Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you looking to join a small team of fun and motivated team players as a Permanent Customer Service Representative in the optical industry, where you'll play a pivotal role in delivering exceptional customer experiences, look no future!
This hybrid position offers a dynamic blend of on-site and remote work, allowing you to engage with customers via phone, email, and chat, while also providing on-site support as needed. Your responsibilities include resolving inquiries, processing orders, and maintaining detailed records in our SAP system. Ideal candidates have excellent communication skills, a customer-centric approach.
Embrace this opportunity to be part of a dedicated team that values your contribution and offers a flexible work-life balance.
Job Title: Customer Service Advisor
Start date: as soon as possible
Salary: $20/hour
Location: Rosemont
Hybrid work (3 days office, 2 days telework) except for training
Schedule: Monday to Friday from 8:30 a.m. to 5:00 p.m., for a total of 37.5 hours/week
Industry: Optical industry
Advantages
Benefits offered:
- Pleasant and friendly work environment
- Onsite parking
...
- Small work team
- Permanent position
- Easily accessible by public transportation or by car
- Daytime and weekday schedule
- Group insurance 70%/30%.
- RRSP employer contribution up to 4%.
-Fomrations
- Various tasks
- Discounts on products
Responsibilities
Daily duties will include:
- Respond in an efficient, professional and polite manner to all phone calls, emails, chats and requests from representatives, customers and distributors
- Provide details of services offered by the company to external clients
- Manage promotional offers offered by the marketing team
- Have a perfect understanding of the company's standards, return and purchase policies
Qualifications
Skills required:
- Be perfectly bilingual in English and French (spoken and written)
- A minimum of 2 years experience in a customer service position (telephone or face to face)
- Willingness to work in a hybrid environment
Summary
If you are interested in this position, please send us your updated resume to melissa.bernier@randstad.ca with the subject line; CSR - Rosemont
We look forward to meeting you!
Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
