Are you fluent in German? Do you have technical knowledge? Do you thrive in a fast-paced environment where no two days are the same? Can you manage multiple tasks while keeping a keen eye on customer satisfaction? If so, please keep reading!In this role, you will:- Receive and respond to customer calls and queries regarding orders.- Review and process customer orders through our ERP system.- Coordinate shipments with the logistics department.- Act as the single point of contact for customer orders.- Organize return shipments and manage credits/debits for customers.- Assist the finance team in resolving payment disputes.- Effectively manage backlogs.- Log, report, and resolve customer complaints.- Handle Bill of Materials (BOM) price requests.Interested? Send your CV and motivation to leuven_811@randstad.be.
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Are you fluent in German? Do you have technical knowledge? Do you thrive in a fast-paced environment where no two days are the same? Can you manage multiple tasks while keeping a keen eye on customer satisfaction? If so, please keep reading!In this role, you will:- Receive and respond to customer calls and queries regarding orders.- Review and process customer orders through our ERP system.- Coordinate shipments with the logistics department.- Act as the single point of contact for customer orders.- Organize return shipments and manage credits/debits for customers.- Assist the finance team in resolving payment disputes.- Effectively manage backlogs.- Log, report, and resolve customer complaints.- Handle Bill of Materials (BOM) price requests.Interested? Send your CV and motivation to leuven_811@randstad.be.