Do you love helping customers? Can you switch well between different teams? And do you have experience in a 3PL environment? We have an exciting opportunity for you! Read on quickly!
What we offer
- 2500-3300!
- 40 hours!
- Fun team!
- Great location!
Who you are
... We’re looking for a motivated Customer Support Representative with a proven track record in a 3PL environment. Can you communicate well and do you like a logistical environment?, we want to hear from you!
- Native-level proficiency in Dutch and English;
- Experience as a Customer Service Medewerker, preferably in logistics;
- Proficiency in MS Office and WMS systems;
- Proactive, hands-on attitude!
What will you do
In the position of Customer Service Representative, you are responsible for providing excellent care and service to the customer. You are therefore the link for the customer between the various teams and suppliers.
- You are the first point of contact for the customer and build an excellent working relationship;
- You handle customer requests in a timely and efficient manner;
- You plan and organise transport and other logistic flows;
- Escalate potential and/or unresolved problems in a timely manner;
- Produce various reports (including KPIs) in line with set requirements on a daily, weekly and monthly basis.You proactively share information and insights with the customer and internally with colleagues;
- You have an eye for process improvements and implement these in consultation with the team.
Where will you work
We offer a fantastic opportunity to thrive in a dynamic environment with a supportive team. You’ll enjoy competitive pay, excellent benefits, and plenty of chances for professional growth.
- Competitive salary;
- Travel expense reimbursement;
- Opportunities for personal growth and training;
- A positive work atmosphere with a supportive team;
- Career advancement opportunities within the company! #mkb
Job application
Kun je zo snel mogelijk beginnen als productiemedewerker? Solliciteer dan snel! We nemen binnen 24 uur contact met je op en zullen zorgen dat je snel aan de slag kunt.
Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.