customer service imports (entry level).

My client is a leader in global transportation solutions, is seeking a motivated team player to join our Melbourne office. If you have a passion for international logistics and want to begin your career in a supportive environment, this is the opportunity for you!


Position Overview: As a key member of our team, you'll play a vital role in handling international freight operations. This entry-level position is ideal for individuals with a keen eye for detail and a passion for delivering exceptional customer service.

Key Responsibilities:

• Registering jobs and processing documentation with precision.
• Assisting customers and overseas agents with inquiries and support.
• Managing bookings and coordinating shipments to meet customer requirements.
• Tracking shipments and providing timely updates to customers.
• Handling job costing and invoicing tasks accurately.
• Collaborating effectively with other departments to achieve shared objectives.

What We're Looking For:

• No prior industry experience required – we welcome enthusiastic beginners!
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent analytical and problem-solving abilities.
• Effective time management skills and ability to work under deadlines.
• A positive, proactive attitude with a sense of humour and a willingness to learn.
• Familiarity with Cargowise (CW1/EDI) is a plus, though not essential.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.