Offer
Hey there, Future Superstar!
Are you ready to dive into the exciting world of tourism and make a real difference in people's travel experiences? We're on the lookout for a passionate and enthusiastic Customer Service Consultant to join our team and bring smiles to our customers' faces. If you're all about helping others, love the travel industry, and have a knack for problem-solving, keep reading because this might just be your dream job!
What You'll Be Doing:
- helping travellers with their inquiries, bookings, and travel arrangements via phone, email, and chat;
- providing top-notch customer service and ensuring every customer has a fantastic experience;
- resolving issues and complaints in a friendly, efficient manner;
- collaborating with other teams to ensure seamless service delivery;
- keeping up-to-date with tourism trends and product knowledge to provide accurate information.
Who We Are:
We're a vibrant company in the tourism sector, dedicated to making travel dreams come true. Our culture is all about passion, innovation, and a love for adventure. We believe in creating unforgettable experiences for our customers and fostering a supportive, fun, and inclusive work environment. If you share our values and want to be part of something special, we'd love to hear from you!
What We're Looking For:
- excellent communication skills in English (both written and spoken);
- a passion for customer service and the tourism industry;
- strong problem-solving abilities and a can-do attitude;
- ability to work well under pressure and manage multiple tasks;
- experience in a customer service role is a plus, but not mandatory.
What We Offer:
- opportunities for career growth and development;
- a supportive and fun work environment;
- continuous training and learning opportunities.
If you're as excited about this opportunity as we are, we can't wait to hear from you! Apply now and let's embark on this amazing journey together!