Job opening - Customer Service Advisor Swedish + Danish/Norwegian in Oostakker

summary

oostakker, oost-vlaanderen
permanent
full-time

job category
customer service & call center

job details

Transport is essential to modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you're driven to make a global impact while working with cutting-edge technologies and highly collaborative teams, we could be the perfect fit.

In this dynamic environment, you'll ...

work with colleagues from all over the world, where your team becomes your second family. Our diversity strengthens us, as we speak 21 different languages to better support our customers.

Operating 24/7, our department spans three European locations – Ghent (Belgium), Rugby (UK), and Bucharest (Romania) – as well as Johannesburg (South Africa). Our shared passion is providing the best possible customer experience and solving any challenges that arise.

interested?

In this dynamic environment, you'll work with colleagues from all over the world, where your team becomes your second family. Our diversity strengthens us, as we speak 21 different languages to better support our customers.

interested?

key responsibilities
- Multi-lingual advisors use their language skills to assist customers with international breakdowns across Europe
- Take full ownership of breakdowns, ensuring peace of mind for customers
- Regular communication with the dealer handling repairs, keeping customers updated on progress
- Creative and proactive problem-solving approach to ensure strong customer support, even in challenging situations
- Think outside the box when things aren't going smoothly
- Teamwork and collaboration are the core foundations of the business
skills
- Customer Service
- Problem Solving
- English
- Swedish
- Danish
- Norwegian
- General Administrative Support
qualifications
- Customer-focused, always striving for the best service and solutions for customers
- Confident communicator, adapting style to ensure customers feel heard and supported
- Proactive and creative in solving problems, going the extra mile
- Team player, supporting and uplifting colleagues
- Eager to continuously learn and develop skills
- Open to working in shifts to provide round-the-clock service for clients
- Fluent in English, Swedish, and Danish or Norwegian (both written and verbal)
education
- Upper secondary education

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

customer service advisor swedish + finnish
- oostakker, oost-vlaanderen
- permanent
You will be part of a dynamic environment, collaborating with colleagues from across the globe, where your team becomes your second family. Our strength lies in our diversity, with 21 languages spoken to better serve our customers. We operate around the clock, with teams based in three European locations – Ghent (Belgium), Rugby (UK), and Bucharest (Romania) – as well as Johannesburg (South Africa). Every team member is united by a shared passion for deliv
posted 18 december 2024
You will be part of a dynamic environment, collaborating with colleagues from across the globe, where your team becomes your second family. Our strength lies in our diversity, with 21 languages spoken to better serve our customers. We operate around the clock, with teams based in three European locations – Ghent (Belgium), Rugby (UK), and Bucharest (Romania) – as well as Johannesburg (South Africa). Every team member is united by a shared passion for deliv
show job details
customer support advisor - french and german
- oostakker, oost-vlaanderen
- permanent
You will work in a dynamic environment alongside colleagues from around the world, where your team becomes your family away from home. Our diversity is our strength, as we speak 21 different languages to support our customers. We operate 24/7, with our department spread across three European locations – Ghent (Belgium), Rugby (UK), and Bucharest (Romania) – as well as a team in Johannesburg (South Africa). Everyone shares a passion for delivering the best
posted 17 december 2024
You will work in a dynamic environment alongside colleagues from around the world, where your team becomes your family away from home. Our diversity is our strength, as we speak 21 different languages to support our customers. We operate 24/7, with our department spread across three European locations – Ghent (Belgium), Rugby (UK), and Bucharest (Romania) – as well as a team in Johannesburg (South Africa). Everyone shares a passion for delivering the best
show job details
customer support advisor - french and german
- oostakker, oost-vlaanderen
- permanent
Vous travaillerez dans un environnement dynamique avec des collègues du monde entier, où votre équipe est votre famille loin de chez vous. Notre diversité nous rend plus forts, car nous parlons 21 langues différentes pour soutenir nos clients. Nous fonctionnons 24 heures sur 24, 7 jours sur 7, et notre département est réparti sur trois sites européens – Gand (Belgique), Rugby (Royaume-Uni) et Bucarest (Roumanie), ainsi que notre équipe à Johannesburg (Afri
posted 17 december 2024
Vous travaillerez dans un environnement dynamique avec des collègues du monde entier, où votre équipe est votre famille loin de chez vous. Notre diversité nous rend plus forts, car nous parlons 21 langues différentes pour soutenir nos clients. Nous fonctionnons 24 heures sur 24, 7 jours sur 7, et notre département est réparti sur trois sites européens – Gand (Belgique), Rugby (Royaume-Uni) et Bucarest (Roumanie), ainsi que notre équipe à Johannesburg (Afri
show job details

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customer service advisor swedish + danish/norwegian.

job details

key responsibilities

skills

qualifications

education

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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