Customer Service Administrator - Oakville
Do you come from retail customer service experience and are looking to learn and grow in an administrative role? Are you a quick learner and enjoy working both independently and as part of a team? Then we might have the perfect opportunity for you!
...
We are currently hiring a Customer Service Administrator for a well established company in Oakville.. This role will be assisting with the management of the customer experience by providing administrative support to the Customer Service team.
The ideal candidate would be someone who comes from customer service and has knowledge of MS Office including excel. To excel in this role you must be willing to learn, problem solve and want to provide the best customer experience. A great attention to detail and knowledge of AS400 and Salesforce is an asset.
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Advantages
- 6 month contract with the opportunity for extension
- Monday to Friday 8:30am - 5pm
- $19/hr - $21/hr
- Opportunity to learn and develop new skills
- Gain valuable experience with a well-established company
- Great location in Oakville
Responsibilities
- Reporting to the Customer Service Manager and collaborating with other departments
- Enter new sales orders into AS400 and provide confirmations to customers
- Process credit card transactions
- Validate pricing for special promotions and credit transactions
- Respond promptly to phone and email inquiries
- Track and resolve shipment discrepancies with carriers
- Coordinate customer requirements with the operations, shipping and sales teams
- Process Return Goods Authorizations for customers
- Prepare credit notes
- Support marketing activities for the sales team across Canada
- Manage reports in Excel
- Engage with external and internal clients to get required documentation and provide status updates
- Communicate with various internal departments and support them with administrative tasks
- Other administrative tasks as requested
Qualifications
- Strong attention to detail and organizational skills
- Eager to learn and picks things up quickly
- Background check required
- Experience with Microsoft Office Suite and Salesforce is an asset
- Excellent problem-solving and organizational skills
- Proven ability to work as a team and collaborate with multiple department
- Exceptional written and verbal communication
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Customer Service Administrator - Oakville
Do you come from retail customer service experience and are looking to learn and grow in an administrative role? Are you a quick learner and enjoy working both independently and as part of a team? Then we might have the perfect opportunity for you!
We are currently hiring a Customer Service Administrator for a well established company in Oakville.. This role will be assisting with the management of the customer experience by providing administrative support to the Customer Service team.
The ideal candidate would be someone who comes from customer service and has knowledge of MS Office including excel. To excel in this role you must be willing to learn, problem solve and want to provide the best customer experience. A great attention to detail and knowledge of AS400 and Salesforce is an asset.
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
...
Advantages
- 6 month contract with the opportunity for extension
- Monday to Friday 8:30am - 5pm
- $19/hr - $21/hr
- Opportunity to learn and develop new skills
- Gain valuable experience with a well-established company
- Great location in Oakville
Responsibilities
- Reporting to the Customer Service Manager and collaborating with other departments
- Enter new sales orders into AS400 and provide confirmations to customers
- Process credit card transactions
- Validate pricing for special promotions and credit transactions
- Respond promptly to phone and email inquiries
- Track and resolve shipment discrepancies with carriers
- Coordinate customer requirements with the operations, shipping and sales teams
- Process Return Goods Authorizations for customers
- Prepare credit notes
- Support marketing activities for the sales team across Canada
- Manage reports in Excel
- Engage with external and internal clients to get required documentation and provide status updates
- Communicate with various internal departments and support them with administrative tasks
- Other administrative tasks as requested
Qualifications
- Strong attention to detail and organizational skills
- Eager to learn and picks things up quickly
- Background check required
- Experience with Microsoft Office Suite and Salesforce is an asset
- Excellent problem-solving and organizational skills
- Proven ability to work as a team and collaborate with multiple department
- Exceptional written and verbal communication
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
