If you are a self-starter with previous customer service or administrative experience, looking for an exciting permanent opportunity in London, you're on the right page!
We are recruiting for a Customer Service Administrator for one of our clients, a growing retail supplier in London, ON. The ideal candidate will be a go-getter with a strong desire to take on new challenges and grow with the organization.
...
*Please note, this position is 100% working on-site and is not transit accessible. Interested candidates would need their own vehicle to reach the site daily.
Advantages
- Permanent full-time opportunity
- Competitive salary of $20-22/hr based on experience
- Monday to Friday 8:00am – 4:30pm
- Health & dental benefits package
- Free on-site parking available
- Fast-paced environment with a great working culture
- This role is 100% on-site working with a dynamic, inclusive and supportive team
Responsibilities
The responsibilities of the Customer Service Administrator include:
- Provide support to customers primarily via phone calls, email with some in person interaction
- Investigate and resolve customer issues in a timely manner, manage customer service email and provide timely responses
- Accurately enter customer orders received via telephone, email, website, or fax into the ERP system. Create quotes, vendor order forms, and sales history
- Communicate and answer customers' questions relating to company products, pricing and availability
- Communicate effectively with the sales team and the operations department to support the timely delivery of products and optimal customer service
- Create and maintain customer accouts, process payments
- Additional ad-hoc duties as assigned
Qualifications
- Excellent verbal and written communication, with strong active listening skills
- Problem solving and problem resolution skills while maintaining a patient, calm and understanding disposition
- Self-starter, with a willingness to take initiative
- Strong attention to detail and high degree of accuracy
- Excellent MS Office skills
- Previous experience in fast food, retail or customer service is an asset
- Previous experience with Spire or other ERP software is an asset
Summary
If you are interested in the Customer Service Administrator position and would like to apply, please follow the "how to apply" steps below:
How to apply:
1) Respond directly to this job posting
2) Apply at www.randstad.ca and follow up with a phone call few hours later to 519-772-0181 ext. #3 and ask for Saudia or Elizabeth.
3) Please also directly email the following consultant: saudia.yusuf@randstad.ca with the title "Customer Service Administrator"
Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.
We thank all applicants for applying, however only qualified applicants will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
If you are a self-starter with previous customer service or administrative experience, looking for an exciting permanent opportunity in London, you're on the right page!
We are recruiting for a Customer Service Administrator for one of our clients, a growing retail supplier in London, ON. The ideal candidate will be a go-getter with a strong desire to take on new challenges and grow with the organization.
*Please note, this position is 100% working on-site and is not transit accessible. Interested candidates would need their own vehicle to reach the site daily.
Advantages
- Permanent full-time opportunity
- Competitive salary of $20-22/hr based on experience
- Monday to Friday 8:00am – 4:30pm
- Health & dental benefits package
- Free on-site parking available
- Fast-paced environment with a great working culture
- This role is 100% on-site working with a dynamic, inclusive and supportive team
Responsibilities
The responsibilities of the Customer Service Administrator include:
- Provide support to customers primarily via phone calls, email with some in person interaction
...
- Investigate and resolve customer issues in a timely manner, manage customer service email and provide timely responses
- Accurately enter customer orders received via telephone, email, website, or fax into the ERP system. Create quotes, vendor order forms, and sales history
- Communicate and answer customers' questions relating to company products, pricing and availability
- Communicate effectively with the sales team and the operations department to support the timely delivery of products and optimal customer service
- Create and maintain customer accouts, process payments
- Additional ad-hoc duties as assigned
Qualifications
- Excellent verbal and written communication, with strong active listening skills
- Problem solving and problem resolution skills while maintaining a patient, calm and understanding disposition
- Self-starter, with a willingness to take initiative
- Strong attention to detail and high degree of accuracy
- Excellent MS Office skills
- Previous experience in fast food, retail or customer service is an asset
- Previous experience with Spire or other ERP software is an asset
Summary
If you are interested in the Customer Service Administrator position and would like to apply, please follow the "how to apply" steps below:
How to apply:
1) Respond directly to this job posting
2) Apply at www.randstad.ca and follow up with a phone call few hours later to 519-772-0181 ext. #3 and ask for Saudia or Elizabeth.
3) Please also directly email the following consultant: saudia.yusuf@randstad.ca with the title "Customer Service Administrator"
Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.
We thank all applicants for applying, however only qualified applicants will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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