summary

adelaide, south australia
permanent
full-time

job category
customer service & call center

job details

Fraud & Scam officer

...

Great new opportunity with one of the largest banks
Scope for growth and ability to pave your pathway within the business
Highly competitive remuneration package with Hybrid working

Summary: A great opportunity to join a growing team and support customers in prevention of fraud. This position is a temporary assignment

Your New Company

Located in the heart of the CBD, this is one of Australia’s largest banks. This organization is promoted for the level of support it provides their employees, their impact and safekeeping of the wider community and their dedication to providing opportunities to their customers to meet their financial goals.

They truly believe in developing and supporting their people to help build a team to drive change for their customers and the wider community.

Your New Role

You will be a passionate and motivated individual, who loves to get into the details. You will be able to work autonomously to help support and complete pre-investigation work and manual alert checks to assist with identifying and protecting them from financial fraud and crime with early detection.

In this role you will be able to think outside the box, whilst being adept in line with the bank’s policies and procedures.

How you will contribute

Working with the team to complete analysis of large data sets to identify fraudulent patterns
Complete pre investigation activities
Maintain awareness and comply with all aspects of policy, procedure and statutory requirement, in order to maximize efficiency and minimize risk to the Group and its employees.
Navigate excel spreadsheets and data input

What you will bring to the team

You will have the ability to work autonomously and efficiently
You will have strong administrative skills along with the ability to work efficiently with multiple systems
Experience in fraud, risk or anti-money crime is essential, and any experience from the banking and financial services industry will be highly regarded
Proven experience in Excel and operating high detailed spreadsheets
You will be resilient and have excellent ability to communicate both verbally and digitally
You will be naturally inquisitive, have an analytical mindset and enjoy problem solving

Benefits for you

A supporting and rewarding work culture
Flexible working hours and arrangements
Career growth opportunities

If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to juanita.forster@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Fraud & Scam officer

Great new opportunity with one of the largest banks
Scope for growth and ability to pave your pathway within the business
Highly competitive remuneration package with Hybrid working

Summary: A great opportunity to join a growing team and support customers in prevention of fraud. This position is a temporary assignment

Your New Company

They truly believe in developing and supporting their people to help build a team to drive change for their customers and the wider community.
...

Your New Role

In this role you will be able to think outside the box, whilst being adept in line with the bank’s policies and procedures.

How you will contribute

Working with the team to complete analysis of large data sets to identify fraudulent patterns
Complete pre investigation activities
Maintain awareness and comply with all aspects of policy, procedure and statutory requirement, in order to maximize efficiency and minimize risk to the Group and its employees.
Navigate excel spreadsheets and data input

What you will bring to the team

You will have the ability to work autonomously and efficiently
You will have strong administrative skills along with the ability to work efficiently with multiple systems
Experience in fraud, risk or anti-money crime is essential, and any experience from the banking and financial services industry will be highly regarded
Proven experience in Excel and operating high detailed spreadsheets
You will be resilient and have excellent ability to communicate both verbally and digitally
You will be naturally inquisitive, have an analytical mindset and enjoy problem solving

Benefits for you

A supporting and rewarding work culture
Flexible working hours and arrangements
Career growth opportunities

If you’re ready to expand your career and join a highly reputable company, press APPLY NOW, or email your resume to juanita.forster@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
A great opportunity to join a growing team and support customers in prevention of fraud.
qualifications
- customer service
- previous experiance in Fraud and Scams
education
Secondary School/High School

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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customer fraud & scam protection investigation.

job details

skills

qualifications

education

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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outbound customer service officer

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