summary

lisboa, lisboa
contract

job category
customer service & call center

job details

Are you fluent in Dutch and comfortable speaking in English?
Do you enjoy helping others and delivering exceptional customer experiences?

If you’re passionate about sports and want to be part of a team that values communication and problem-solving, we’d love to hear from you!

...

Are you fluent in Dutch and comfortable speaking in English?
Do you enjoy helping others and delivering exceptional customer experiences?

If you’re passionate about sports and want to be part of a team that values communication and problem-solving, we’d love to hear from you!

key responsibilities
- foster meaningful customer relationships through proactive communication and trust-building.
- provide tailored support to customers, addressing a wide range of queries across account issues, payments, technical challenges, and platform usage.
- deliver timely and effective solutions to ensure a seamless experience for users.
- identify and recommend improvements to internal processes, ensuring our customer service is always evolving.
- assist across various communication channels, including calls, emails, live chat, and social media, delivering top-notch service in every interaction.
skills
- fluency in Dutch and English (spoken and written).
- strong communication skills and a problem-solving mindset.
- preferably, previous experience in a call center or customer service role.
- a high school diploma or higher education degree.
- enthusiasm for sports and a commitment to delivering excellent support.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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customer experience associate dutch/english (m/f/x).

job details

key responsibilities

skills

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

german customer support agent insurance (m/f/x)

german and english back-office support specialist (m/f/x)

german-speaking customer support specialist (m/f/x)

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