Our client is a leading global company in the Insurance industry, known for delivering trusted solutions worldwide. Key Responsibilities:
- Address customer inquiries, manage sales processes, and provide top-notch post-sale customer service.
- Consistently exceed daily and monthly performance targets.
- Serve as the primary point of contact for customers, offering exceptional support via phone, email, and live chat.
- Handle incoming calls related to pre-sales, sales, and post-sale customer service.
- Conduct outbound follow-up calls to enhance customer relationships and promote our products through cross-selling and upselling.
Job Requirements:
- Diploma or GCE 'O' Level holder; prior customer service experience is a plus.
- General Insurance certification is advantageous.
- Experience in a call centre is preferred.
- Strong multitasking abilities and a customer-oriented mindset are essential.
Apply now by submitting your updated cv. (EA: 94C3609/ R23114633)
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