crm data operations assistant manager.

Key Responsibilities- Oversee the outsourcing of marketing automation (MA) tool operations to external vendors, managing vendor relationships, holding vendors accountable for deliverables and performance, and ensuring compliance with contractual agreements and quality standards.- Provide guidance and support to internal teams on best practices for utilizing the MA tool within the context of CRM operations, including troubleshooting technical issues, and optimizing campaign workflows.- Maintain an understanding of data schemas within the CRM system and how they relate to campaign management and automation processes.- Provide analytical support by leveraging the MA tool to analyze campaign performance metrics, customer behavior, and other relevant data to derive actionable insights, including understanding the downstream flow of data from the MA tool into other tools like Tableau dashboards or reporting systems.- Keep inventory of all automated campaigns managed in the MA tool and work with internal stakeholders to maintain the list of campaigns.- Keep abreast of updates and developments in the MA tool, providing recommendations for enhancements or improvements to maximize its effectiveness, and assisting in training internal teams on basic functionalities to ensure alignment with vendor activities and objectives.

求められる経験
- Bachelor's degree in Marketing, Business Administration, Information Systems, or related field.
- 2+ years of experience in marketing operations, campaign management, or related roles.
- Proficiency in CRM platforms (e.g., Salesforce, HubSpot, etc.) and marketing automation tools. Experience with Adobe Campaign is a plus.
- Strong understanding of data schemas and structures within CRM systems, with experience in designing and implementing campaign programs.
- Experience in managing vendor relationships and overseeing outsourced operations, preferably in the context of marketing technology.
- Excellent communication and collaboration skills, with the ability to work effectively across teams and departments.
- Detail-oriented mindset with a focus on delivering high-quality results.
- Certifications in CRM or marketing automation platforms are a plus.

保険
健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生
総合福利厚生サービス(東京化粧品健康保険組合、えらべる倶楽部）
※年間6万円分補助、保養施設、リゾートトラスト会員等　自社製品社員割引(エスティーローダーグループ全ブランド対象)
定期健康診断
退職金制度(確定拠出型年金、確定給付企業年金)
慶弔見舞金(結婚祝金、出産祝金、傷病見舞金、各種弔慰金、災害見舞金)
通勤手当(上限５万円)、外勤手当(営業職)、時間外手当(管理職以上は深夜残のみ)

休日休暇
日曜日,土曜日,祝日
年末年始休暇 有給休暇（入社当日より付与、初年度3～12日、以降最大22日） 特別休暇(結婚休暇、葬祭休暇、病気休暇、公傷休暇、災害時等休暇、母性管理休暇) 生理休暇、リフレッシュ休暇(永年勤続表彰該

給与
年収600 ～ 800万円

賞与
-
雇用期間
期間の定めなし