Job Description
Position: Chief Operating Officer (COO)
Location: Hyderabad
Key Responsibilities: Manage the company's daily operations, ensuring all departments operate efficiently
and effectively.
Develop and sustain robust operational processes and procedures to enhance
productivity and streamline workflows.
...
Partner with the MD/ Founder and executive team to craft and implement the company’s
strategic vision and long-term objectives.
Identify and assess growth opportunities, market trends, and potential risks to guide
strategic decisions.
Lead product development teams to deliver high-quality gaming products on
schedule and within budget.
Ensure product development aligns with the company’s strategic goals and market needs.
Oversee the company’s financial performance, including budgeting, forecasting, and
financial reporting.
Optimize resource allocation to ensure financial sustainability and profitability.
Cultivate a positive and collaborative work environment that fosters innovation,
accountability, and continuous improvement.
Mentor and develop senior management team members, providing guidance and
support to help them achieve their professional goals.
Build and maintain strong relationships with key stakeholders, including investors,
partners, and customers. Represent the company at industry events, conferences, and meetings to enhance its
reputation and influence.
Identify potential operational risks and implement mitigation strategies to minimize
impact on business operations.
Ensure compliance with industry regulations and company policies.Qualifications: Bachelor’s degree in Business Administration, Management, or a related field. MBA or
advanced degree preferred from Premier Tier 1 Institutes only.
Minimum of 15 years of work experience, with at least 10 years in leadership roles
Proven track record of managing and scaling operations in a fast-paced, dynamic
environment.
Deep understanding of the gaming market, industry trends, and competitive landscape.
Excellent strategic planning, financial management, and analytical skills.
Demonstrated ability to lead and inspire cross-functional teams to achieve common goals.
Exceptional communication, negotiation, and interpersonal skills.
Ability to adapt to changing priorities and manage multiple projects simultaneously.For Randstad :From top consulting companies BCG. Mkc, etc / Women preference / Age 35 – 38 Yrs / Has
experience in working with product companies / Delivered scale/ Must be interested in Gaming
especially RMG/Position: Chief Financial Officer (CFO)
Location: Hyderabad
Key Responsibilities: Formulate and implement financial strategies aligned with the company’s long-term goals.
Oversee financial planning, budgeting, forecasting, and analysis to facilitate informed
decision- making.
Manage all financial operations, including accounting, tax, treasury, and financial reporting.
Ensure accurate and timely financial reporting, compliance with regulatory requirements,
and robust internal controls.
Collaborate with senior management to provide financial insights and support
strategic initiatives.
Serve as a trusted advisor to the family owners, offering financial guidance and
facilitating succession planning.
Identify and mitigate financial risks to ensure the company’s long-term stability.
Implement and monitor effective risk management policies and procedures.
Drive operational efficiencies through process improvements and technology integration.
Oversee cost management and optimization initiatives to enhance profitability.
Lead and mentor the finance team, fostering a culture of excellence, accountability,
and continuous improvement.
Ensure the professional development and growth of team members.
Maintain strong relationships with internal and external stakeholders, including banks,
auditors, and regulatory bodies.
Represent the company in financial negotiations and discussions with external parties.
Support mergers, acquisitions, and other strategic initiatives by providing financial due
diligence and integration planning.
Lead special projects and initiatives as directed by the CEO/COO and family owners.Qualifications: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
CA, CPA, CFA, or MBA preferred.
Minimum of 15 years of work experience, with at least 8 years in leadership roles.
Experience working in family-office businesses is added advantage
Proven track record of managing financial operations in an environment that scaled 0-10X.
Should have participated in raising funds, IPO activities.
Excellent strategic planning, financial management, and analytical skills.
Demonstrated ability to lead and inspire finance teams to achieve common goals.
Exceptional communication, negotiation, and interpersonal skills.
Ability to adapt to changing priorities and manage multiple projects simultaneously.For Randstad :Age 35 – 38 Yrs / Has experience in working with product companies / Delivered scale/ Must be
interested in Gaming especially RMG/ from Top startups in last 10 yrs/ Current VP finance
aspiring to be next CFO or one level below CFO can be explored.Position: AVP/VP/ Director Customer Success
Location: Hyderabad
Key Responsibilities: Develop and implement a comprehensive customer support strategy aligned with
the company’s overall objectives.
Continuously enhance customer support processes to improve the customer
experience and satisfaction levels.
Oversee the daily operations of the customer support department, ensuring efficient
and effective service delivery.
Implement and maintain robust processes and procedures to optimize workflow
and productivity.
Lead, mentor, and develop the customer support team, fostering a culture of
excellence, accountability, and continuous improvement.
Ensure the professional growth of team members through training and career
advancement opportunities.
Build and maintain strong relationships with key customers, addressing their
needs and concerns promptly.
Implement feedback mechanisms to capture customer insights and drive service
delivery improvements.
Leverage technology and automation to enhance customer support operations and
improve response times.
Evaluate and implement customer support tools and platforms to streamline
processes and boost efficiency.
Establish and monitor key performance indicators (KPIs) to measure the
effectiveness of customer support operations. Analyze performance data to identify trends, areas for improvement, and
opportunities for optimization.
Collaborate with other departments, including sales, marketing, and product
development, to ensure a seamless customer experience.
Provide insights and recommendations to inform business decisions and strategic
initiatives.
Develop and implement strategies for managing customer support during high-demand
periods and crises.
Ensure rapid and effective resolution of customer issues to maintain trust and satisfaction.Qualifications: Bachelor’s degree in Business Administration, Management, or a related field. Advanced
degree preferred.
Minimum of 15 years of work experience, with at least 10 years in leadership roles
within e- commerce/ gaming/ start up environment with minimum 50L active customer
base.
Proven track record of setting-up and managing customer support operations in a fast-
paced, dynamic environment.
Strong understanding of customer driven / centric industry trends and expectations.
Excellent strategic planning, operational management, and analytical skills.
Demonstrated ability to lead and inspire large, cross-functional teams to achieve common
goals.
Exceptional communication, negotiation, and interpersonal skills.
Proficiency in customer support software and technology.
show more
Job Description
Position: Chief Operating Officer (COO)
Location: Hyderabad
Key Responsibilities: Manage the company's daily operations, ensuring all departments operate efficiently
and effectively.
Develop and sustain robust operational processes and procedures to enhance
productivity and streamline workflows.
Partner with the MD/ Founder and executive team to craft and implement the company’s
strategic vision and long-term objectives.
Identify and assess growth opportunities, market trends, and potential risks to guide
strategic decisions.
Lead product development teams to deliver high-quality gaming products on
schedule and within budget.
Ensure product development aligns with the company’s strategic goals and market needs.
Oversee the company’s financial performance, including budgeting, forecasting, and
financial reporting.
Optimize resource allocation to ensure financial sustainability and profitability.
Cultivate a positive and collaborative work environment that fosters innovation,
accountability, and continuous improvement.
Mentor and develop senior management team members, providing guidance and
...
support to help them achieve their professional goals.
Build and maintain strong relationships with key stakeholders, including investors,
partners, and customers. Represent the company at industry events, conferences, and meetings to enhance its
reputation and influence.
Identify potential operational risks and implement mitigation strategies to minimize
impact on business operations.
Ensure compliance with industry regulations and company policies.Qualifications: Bachelor’s degree in Business Administration, Management, or a related field. MBA or
advanced degree preferred from Premier Tier 1 Institutes only.
Minimum of 15 years of work experience, with at least 10 years in leadership roles
Proven track record of managing and scaling operations in a fast-paced, dynamic
environment.
Deep understanding of the gaming market, industry trends, and competitive landscape.
Excellent strategic planning, financial management, and analytical skills.
Demonstrated ability to lead and inspire cross-functional teams to achieve common goals.
Exceptional communication, negotiation, and interpersonal skills.
Ability to adapt to changing priorities and manage multiple projects simultaneously.For Randstad :From top consulting companies BCG. Mkc, etc / Women preference / Age 35 – 38 Yrs / Has
experience in working with product companies / Delivered scale/ Must be interested in Gaming
especially RMG/Position: Chief Financial Officer (CFO)
Location: Hyderabad
Key Responsibilities: Formulate and implement financial strategies aligned with the company’s long-term goals.
Oversee financial planning, budgeting, forecasting, and analysis to facilitate informed
decision- making.
Manage all financial operations, including accounting, tax, treasury, and financial reporting.
Ensure accurate and timely financial reporting, compliance with regulatory requirements,
and robust internal controls.
Collaborate with senior management to provide financial insights and support
strategic initiatives.
Serve as a trusted advisor to the family owners, offering financial guidance and
facilitating succession planning.
Identify and mitigate financial risks to ensure the company’s long-term stability.
Implement and monitor effective risk management policies and procedures.
Drive operational efficiencies through process improvements and technology integration.
Oversee cost management and optimization initiatives to enhance profitability.
Lead and mentor the finance team, fostering a culture of excellence, accountability,
and continuous improvement.
Ensure the professional development and growth of team members.
Maintain strong relationships with internal and external stakeholders, including banks,
auditors, and regulatory bodies.
Represent the company in financial negotiations and discussions with external parties.
Support mergers, acquisitions, and other strategic initiatives by providing financial due
diligence and integration planning.
Lead special projects and initiatives as directed by the CEO/COO and family owners.Qualifications: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
CA, CPA, CFA, or MBA preferred.
Minimum of 15 years of work experience, with at least 8 years in leadership roles.
Experience working in family-office businesses is added advantage
Proven track record of managing financial operations in an environment that scaled 0-10X.
Should have participated in raising funds, IPO activities.
Excellent strategic planning, financial management, and analytical skills.
Demonstrated ability to lead and inspire finance teams to achieve common goals.
Exceptional communication, negotiation, and interpersonal skills.
Ability to adapt to changing priorities and manage multiple projects simultaneously.For Randstad :Age 35 – 38 Yrs / Has experience in working with product companies / Delivered scale/ Must be
interested in Gaming especially RMG/ from Top startups in last 10 yrs/ Current VP finance
aspiring to be next CFO or one level below CFO can be explored.Position: AVP/VP/ Director Customer Success
Location: Hyderabad
Key Responsibilities: Develop and implement a comprehensive customer support strategy aligned with
the company’s overall objectives.
Continuously enhance customer support processes to improve the customer
experience and satisfaction levels.
Oversee the daily operations of the customer support department, ensuring efficient
and effective service delivery.
Implement and maintain robust processes and procedures to optimize workflow
and productivity.
Lead, mentor, and develop the customer support team, fostering a culture of
excellence, accountability, and continuous improvement.
Ensure the professional growth of team members through training and career
advancement opportunities.
Build and maintain strong relationships with key customers, addressing their
needs and concerns promptly.
Implement feedback mechanisms to capture customer insights and drive service
delivery improvements.
Leverage technology and automation to enhance customer support operations and
improve response times.
Evaluate and implement customer support tools and platforms to streamline
processes and boost efficiency.
Establish and monitor key performance indicators (KPIs) to measure the
effectiveness of customer support operations. Analyze performance data to identify trends, areas for improvement, and
opportunities for optimization.
Collaborate with other departments, including sales, marketing, and product
development, to ensure a seamless customer experience.
Provide insights and recommendations to inform business decisions and strategic
initiatives.
Develop and implement strategies for managing customer support during high-demand
periods and crises.
Ensure rapid and effective resolution of customer issues to maintain trust and satisfaction.Qualifications: Bachelor’s degree in Business Administration, Management, or a related field. Advanced
degree preferred.
Minimum of 15 years of work experience, with at least 10 years in leadership roles
within e- commerce/ gaming/ start up environment with minimum 50L active customer
base.
Proven track record of setting-up and managing customer support operations in a fast-
paced, dynamic environment.
Strong understanding of customer driven / centric industry trends and expectations.
Excellent strategic planning, operational management, and analytical skills.
Demonstrated ability to lead and inspire large, cross-functional teams to achieve common
goals.
Exceptional communication, negotiation, and interpersonal skills.
Proficiency in customer support software and technology.
show more