collections agent.

In this fast-paced industry, you'll provide financial solutions that empower some of the world's most renowned automotive brands. This is your chance to make a meaningful impact while advancing your career alongside a passionate and dedicated team.

If you're bilingual, customer-focused, and eager to contribute to a leading organization, we'd love to hear from you!

Job Title: Bilingual Collections Agent
Location: 100% Remote
Contract Duration: 6 months
Schedule: Monday to Friday, business hours
Salary: $23/hour



Advantages
Why Join Us as a Bilingual Collections Agent in a Remote Contract Role?

- Flexible Schedule: Work Monday to Friday, with shifts from 8:00 AM to 4:30 PM, and two days a week from 9:30 AM to 6:00 PM, for a total of 37.5 hours weekly.
- Remote Convenience: Enjoy the flexibility of working from the comfort of your home.
- Reputable Organization: Be part of a well-established company known for its positive culture and commitment to excellence.
- Growth Opportunities: Start in a contract role with the potential for extension based on performance and business needs.
- Comprehensive Support: Receive all necessary equipment and full paid training to ensure your success in the role.


Responsibilities
As a Bilingual Collections Agent (Remote Contract Role), you will:

- Manage inbound and outbound calls to verify and process daily transactions on client accounts.
- Ensure transactions are accurately recorded and validated.
- Collaborate with other departments by responding to inquiries about client account transactions.
- Record payments promptly in the accounts receivable system, adhering to established timelines.
- Reconcile account balances, identify discrepancies, monitor overpayments, and prepare refund requests as needed.



Qualifications
What You Bring:

- Language Skills: Exceptional oral and written communication skills in both French and English.
- Experience: At least one year of experience in a similar role, including customer service and collections.
- Technical Proficiency: Familiarity with Microsoft Office and the ability to thrive in a fast-paced environment with minimal supervision.
- Education: A high school diploma (DES), college diploma (DEC), or a bachelor's degree.

Summary
Unique opportunity to contribute to the success of a dynamic industry leader while developing your skills and advancing your career. If you're ready to join a supportive team and make a difference in customer service and collections, we encourage you to apply now!

Contact us at the following email address to apply:

thibault.sanz@randstad.ca

Additionally, if you know someone who might be interested in similar positions or is currently seeking employment, please feel free to contact us or share our contact information with them. We would be delighted to assist!

Job Title: Collections Agent - Remote


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.