clinic manager.

The Role

We are looking for a rockstar Clinic Manager to join our growing team!

Reporting to our VP, Operations, the Clinic Manager will play a critical role towards streamlining on-site operations, instilling a positive culture, and leading core tasks throughout the practice. You will work closely with our management and medical teams to achieve key objectives.

You are the ideal candidate if you have excellent communication skills, a strong sense of accountability, an ability to foster relationships, and you thrive in a cross-functional environment.

Advantages
Be part of the solution: Play a key role in delivering exceptional veterinary care, while also playing part in reshaping the future of the industry for both vets and pets.

A fun and distinctive culture: Be part of a culture intently built around offering balance, support and career growth to every team member

A new era work environment: Work in a modern, tech-supported clinic that strikes a balance between beautiful aesthetics and thoughtful workflow.

Competitive salary and benefits, such as:
• Health, dental, vision insurance
• 3 weeks paid vacation (because you deserve it!)
• Registered Retirement Savings Plan (RRSP) with employer matching
• Commuter benefits (e.g., Opus card coverage)

Responsibilities
Key responsibilities:

Clinic operations:
• Owning the clinic calendar and appointment scheduling
• Approving and monitoring staff timesheets
• Administrating the Practice Management Software, updating and modifying per the needs of the team
• Delivering excellent customer service, and ensuring client escalations are addressed personally and promptly
• Providing input towards the hiring process, ensuring an appropriate mix of skills, perspectives, and experience
• Managing inventory levels and resources needed for optimal clinic operations

General leadership responsibilities:
• Implementing a culture that emphasizes work/life balance, flexibility, compassion, and a blame- and judgment-free environment
• Leading and participating in activities that support the well-being of veterinary practitioners by making the profession both joyful and sustainable
• Fostering an environment of continuous learning, improvement and excellence
• Identifying development opportunities for team, providing regular feedback and accountability to ensure ongoing growth and skill development
• Advocating for your team to ensure they feel heard and their perspective is visible during leadership discussions


Qualifications
Your Qualifications
• 4+ years of team-management / operations management role with a passion for people leadership
• Strong computer skills Microsoft Office (Word, Excel) etc...
• Experience supervising front line operations, with compliance and safety policies.
•Bilingual English and French (spoken and written)
• Strong leadership skills; creates a feeling of belonging, ensures strong team morale and implements a culture for open dialogue and collaboration
• A collaborative go-getter, willing to roll-up sleeves and be hands-on
• Operates with high emotional intelligence and exceptional communication skills.

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.ca or patrick.pepin@randstad.ca

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/
-https://www.linkedin.com/in/patrick-pepin-319b451a8/

For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.