Job opening - Clienteling Manager at Luxury Brand in 東京23区 | Randstad

summary

東京23区, 東京都
¥8,000,000 - ¥10,000,000 per year, 年収800 ～ 1,000万円
permanent

job category
other

job details

社名
社名非公開

職種
プロジェクトマネージャー、ディレクター

業務内容 ...

Lead and grow customer relationships in a dynamic luxury brand environment!■About the companyOur client is a prestigious luxury brand renowned for its exceptional craftsmanship and dedication to customer excellence. They foster a collaborative and supportive work environment where creativity and innovation are highly valued. They are seeking a highly motivated and experienced Clienteling Manager to further strengthen their customer engagement strategies.■Role & ResponsibilitiesAs the Clienteling Manager, you will be the driving force behind building and maintaining strong customer relationships across all touchpoints. You will develop and execute strategies to attract, retain, and nurture high-value clients, ensuring a seamless and personalized experience. You'll be instrumental in leveraging data-driven insights to enhance customer engagement initiatives and maximize return on investment. You will report directly to the Brand Director and be a key player in shaping the company's customer-centric approach.■Main tasks include・Lead the development and execution of targeted CRM and Clienteling campaigns.・Generate and manage client lists for various initiatives (events, retail activations, gift campaigns).・Analyze campaign results to improve ROI and recommend corrective actions.・Manage and leverage client data from all sources (boutiques, e-commerce, customer relationship centers).・Maintain a clean and consistent client database.・Oversee e-commerce and customer relationship center management.・Foster a client-centric mindset throughout the organization.If you are interested in this exciting opportunity, apply now.We look forward to hearing from you.#LI-Hybrid

求められる経験
■Requirements
・3+ years of experience in a CRM or Clienteling role.
・Strong analytical skills and ability to translate data into actionable plans.
・Proven success in developing and executing customer engagement strategies.
・Excellent communication skills in both Japanese and English (business level proficiency).
・Experience in the luxury industry is a plus.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収800 ～ 1,000万円

賞与
-
雇用期間
期間の定めなし

show more

社名
社名非公開

職種
プロジェクトマネージャー、ディレクター

業務内容
Lead and grow customer relationships in a dynamic luxury brand environment!■About the companyOur client is a prestigious luxury brand renowned for its exceptional craftsmanship and dedication to customer excellence. They foster a collaborative and supportive work environment where creativity and innovation are highly valued. They are seeking a highly motivated and experienced Clienteling Manager to further strengthen their customer engagement strategies.■Role & ResponsibilitiesAs the Clienteling Manager, you will be the driving force behind building and maintaining strong customer relationships across all touchpoints. You will develop and execute strategies to attract, retain, and nurture high-value clients, ensuring a seamless and personalized experience. You'll be instrumental in leveraging data-driven insights to enhance customer engagement initiatives and maximize return on investment. You will report directly to the Brand Director and be a key player in shaping the company's customer-centric approach.■Main tasks include・Lead the development and execution of targeted CRM and Clienteling campaigns.・Generate and manage client lists for various initiatives (events, retail activations, gift campaigns).・Analyze campaign results to improve ROI and recommend corrective actions.・Manage and leverage client data from all sources (boutiques, e-commerce, customer relationship centers).・Maintain a clean and consistent client database.・Oversee e-commerce and customer relationship center management.・Foster a client-centric mindset throughout the organization.If you are interested in this exciting opportunity, apply now.We look forward to hearing from you.#LI-Hybrid ...

求められる経験
■Requirements
・3+ years of experience in a CRM or Clienteling role.
・Strong analytical skills and ability to translate data into actionable plans.
・Proven success in developing and executing customer engagement strategies.
・Excellent communication skills in both Japanese and English (business level proficiency).
・Experience in the luxury industry is a plus.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収800 ～ 1,000万円

賞与
-
雇用期間
期間の定めなし

show more

experience
■Requirements ・3+ years of experience in a CRM or Clienteling role. ・Strong analytical skills and ab

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