client support administrator- financial.

We are working with a growing organization within the insurance/financial services sector. This company is looking for an eager individual to join their team as an Client Support Administrator. The ideal candidate will showcase outstanding customer service, have experience with data reconciliation and management, will thrive in fast paced environment and have a very strong aptitude for attention to detail and time management. Prior experience in insurance would be considered an very strong asset. You will play a pivotal role in ensuring efficient processing of various tasks related to applications, transactions, and client inquiries.

Advantages
- Direct hire administrative position
- Located conveniently near a major highway
- $50,000 annually
- Monday – Friday
- 9:00 am – 5:00 pm
- Benefits and vacation provide after probationary period
- Growing company with room for growth
- Cross- training opportunities
- “One dream one team mentality”
- Laid back manager with open door policy
- Great work culture and energetic team

Responsibilities
- Processing and handling transfer of electronic and paper application, claims, NIGO notices and trades
- Using internal system to setup new clients and accounts, ensuring accuracy in relevant documents
- Acting as a prompt liaison between advisors, assistants, and insurance carriers
- Addressing questions, concerns, and follow-ups on processing-related documents
- Handle incoming calls through reception and direct them to the appropriate department/team member as required
- Oversee the reconciliation of transaction data and manage the initiation of commission payments, verifying payment details and contractual agreements and expectations


Qualifications
- Bachelor's degree or College Diploma and/or equivalent experience in the insurance/financial services industry
- Knowledge of Office 365 suite
- Proven experience in customer service and processing-related tasks
- Familiarity with back-office systems, particularly WealthServ, is advantageous
- Excellent verbal and written communication skills in English
- Strong attention to detail and time management abilities

Summary
If you are a self-motivated individual with a passion for providing top-notch customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.

How to Apply?
1) Email your resume to jovana.manojlovic@randstad.ca
2) Apply online at Randstad.ca today!

Have more questions about this role? Call Jovana! 1-416-708-4726


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.