about the company.专注于为工业应用提供高性能的化学产品和解决方案about the team.你将领导CSR团队4人和主导业务卓越about the job.客户服务领导和管理客户服务(CSR)团队,确保客户订单的实施。增强和/或开发、实施和执行组织的策略和程序,通过系统改善组织的整体运营和效率。负责管理客户服务人员,包括来电中心和当地客户服务人员。作为导师和直接报告的倡导者。设定期望并定期跟进。提供始终如一的坚定但公正的领导。作为客户服务专家处理问题或备份客户服务代表的职责(例如 - 验证订单,确保交付,升级电话等)。监控团队绩效、留存和指标。管理所有客户联系,包括呼叫中心、电子邮件响应、短信和即时消息等。收集需求预测并验证,以支持S&OP领导者进行成品和物料计划。跟踪收费回扣、商品退货、报价等,以研究根本原因并实施/改进流程以优化。业务卓越领导或支持多功能业务卓越和运营项目;管理客户服务团队与商务团队紧密合作,快速改进流程并适应商业/市场变化以支持业务增长;推动和管理业务流程优化,提高
about the company.专注于为工业应用提供高性能的化学产品和解决方案about the team.你将领导CSR团队4人和主导业务卓越about the job.客户服务领导和管理客户服务(CSR)团队,确保客户订单的实施。增强和/或开发、实施和执行组织的策略和程序,通过系统改善组织的整体运营和效率。负责管理客户服务人员,包括来电中心和当地客户服务人员。作为导师和直接报告的倡导者。设定期望并定期跟进。提供始终如一的坚定但公正的领导。作为客户服务专家处理问题或备份客户服务代表的职责(例如 - 验证订单,确保交付,升级电话等)。监控团队绩效、留存和指标。管理所有客户联系,包括呼叫中心、电子邮件响应、短信和即时消息等。收集需求预测并验证,以支持S&OP领导者进行成品和物料计划。跟踪收费回扣、商品退货、报价等,以研究根本原因并实施/改进流程以优化。业务卓越领导或支持多功能业务卓越和运营项目;管理客户服务团队与商务团队紧密合作,快速改进流程并适应商业/市场变化以支持业务增长;推动和管理业务流程优化,提高
about the company.Well-known food ingredients producer and leader in the market, has a history of a few decades. Currently, due to team restructure, they are looking for a commercial director to look after their business.about the team.You will report to the Managing Director of China, and lead a team of around 10 people. This is a team with peace and love.about the job.1. Strategic Planning and Execution: Develop and implement the RTM strategy for the foo
about the company.Well-known food ingredients producer and leader in the market, has a history of a few decades. Currently, due to team restructure, they are looking for a commercial director to look after their business.about the team.You will report to the Managing Director of China, and lead a team of around 10 people. This is a team with peace and love.about the job.1. Strategic Planning and Execution: Develop and implement the RTM strategy for the foo
The Business Planning Associate Director plays a pivotal role in driving the company's strategic direction and growth. This position is responsible for leading the development and implementation of comprehensive business plans, conducting market analysis, and providing strategic recommendations to achieve company objectives.Key Responsibilities:Strategic Planning:Develop and maintain comprehensive business plans that align with the company's long-term stra
The Business Planning Associate Director plays a pivotal role in driving the company's strategic direction and growth. This position is responsible for leading the development and implementation of comprehensive business plans, conducting market analysis, and providing strategic recommendations to achieve company objectives.Key Responsibilities:Strategic Planning:Develop and maintain comprehensive business plans that align with the company's long-term stra
about the company.My client is from the exhibition industry, specializing in organizing world-class trade shows and events across various industries.about the job.- Develop and implement effective sales strategies to achieve revenue targets and maximize exhibition space sales.- Lead, mentor, and manage the sales team to ensure high performance and professional development.- Build and maintain strong relationships with key clients, exhibitors, sponsors, and
about the company.My client is from the exhibition industry, specializing in organizing world-class trade shows and events across various industries.about the job.- Develop and implement effective sales strategies to achieve revenue targets and maximize exhibition space sales.- Lead, mentor, and manage the sales team to ensure high performance and professional development.- Build and maintain strong relationships with key clients, exhibitors, sponsors, and
Position Overview:The Chief Operating Officer (COO) is a key executive role responsible for overseeing the company's business functions (supporting functions will not be included). This position requires a strategic leader with a strong background in both sales and operations management (more for sales), who can drive business integration and optimize standard operating procedures (SOPs). The ideal candidate will have a proven track record of managing a b
Position Overview:The Chief Operating Officer (COO) is a key executive role responsible for overseeing the company's business functions (supporting functions will not be included). This position requires a strategic leader with a strong background in both sales and operations management (more for sales), who can drive business integration and optimize standard operating procedures (SOPs). The ideal candidate will have a proven track record of managing a b
about the clientOur client is a global strategy implementation consulting firm, providing strategy alignment and execution consulting services and designs customized business simulation, digital technology, and assessments to develop business acumen, leadership, and sales capabilities. Due to its expansion plans in Asia, they are looking for a General Manager to continue developing its business in China. about the roleOverall management of the local busine
about the clientOur client is a global strategy implementation consulting firm, providing strategy alignment and execution consulting services and designs customized business simulation, digital technology, and assessments to develop business acumen, leadership, and sales capabilities. Due to its expansion plans in Asia, they are looking for a General Manager to continue developing its business in China. about the roleOverall management of the local busine
about the clientMy client is a provider of sensing technologies develops solutions aimed at improving accessibility, safety, and operational efficiency across various industries, including automation and transportation. Utilizing technologies like radar, laser, and infrared, they design products that address a wide range of functional needs. Their offerings are known for their reliability and adaptability, supporting diverse applications in both public and
about the clientMy client is a provider of sensing technologies develops solutions aimed at improving accessibility, safety, and operational efficiency across various industries, including automation and transportation. Utilizing technologies like radar, laser, and infrared, they design products that address a wide range of functional needs. Their offerings are known for their reliability and adaptability, supporting diverse applications in both public and